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The Issues page displays the issues encountered during a specified time frame, allowing you to easily monitor, track, and analyze them.

What is an Issue

An issue is a historical record generated when Lumigo detects an unusual or unexpected event, or a series of events (not necessarily errors), that require attention and possibly action.
The Issues page displays the issues in the form of a table with the following columns:

Column

Description

Issue

A description of the issue, indicating the type of issue, the Lambda name, the AWS region, and the message in the last occurrence of the issue.

Occurrences

The number of times the issue occurred during the specified time frame. The line graph to the right shows the distribution of the issue’s occurrences over the time frame.

Last Occurrence

How long ago the issue last occurred.

Assignee

The person or whom the resolution of the issue has been assigned.

Issue Management

Managing issues will help you to stay on top of problems in your applications. Systematically managing issues will enable you to identify and resolve problems with your applications more quickly.

Action

Description

Assign an issue

If the issue has not yet been assigned, click the hyphen (dash) under Assignee and select a name from the list. You can also change the assignee by clicking the pencil icon next to the name.

Mute or unmute an issue

Alert Notifications are produced according to the configured alert policies. If you do not want alert notifications to be sent for future occurrences of this issue, click the bell icon. Click it again to unmute this issue.

Create Jira ticket

To track an issue in Jira, click the checkbox on the left of the issue and click Create Jira ticket. The Create Issue wizard will be started with the Lumigo template already applied.

NOTE: You can also assign multiple issues and mute (or unmute) by clicking the checkbox left of the issues.

Explore Issues

You can change the time frame by specifying parameters in the time frame area at the top right.

To filter the information displayed, specify the filter parameters in the Filter Bar. Click Clear All to clear the filter.

To display additional information, including Execution Tags, about an issue, click anywhere in its row and then click the page icon that appears. The Issue Details window is displayed.

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Narrow down on the root cause

You can further analyze an issue by clicking the Lambda name to open the Function View, where you can examine the invocations that caused the issue.

Updated 4 months ago


Issues


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