How to Summarize Issues

Overview

Lumigo Copilot helps you analyze and summarize issues in your Lumigo-monitored infrastructure. It provides real-time insights into errors, timeouts, warnings, and performance problems across your services. Our Copilot can fetch issues, analyze trends, determine resolution status, highlight critical problems, and surface root causes, helping you take action faster.

Features

• Issue categorization and filtering: You can group and filter issues by service type, resource name, error message, and more to focus on what matters most.
• Detailed issue analysis: See when issues started, how often they occur, their impact, and whether they are resolved.
• Root cause identification: Analyze transaction data to pinpoint exactly where and why failures are happening in your application flow.

Use Cases

Post-root cause actions: After identifying a root cause, Copilot can help plan next steps.

Ticket creation: Summarize an issue as a ticket for easier tracking in your ticketing system.

Leadership reporting: Generate clear, non-technical summaries for leadership teams.

Comprehensive details: On the issue details page, Copilot combines metrics, logs, traces, and transaction samples to provide an in-depth summary of the issue’s cause and impact.

I can help you analyze and summarize issues in your Lumigo-monitored infrastructure. I provide insights into errors, timeouts, warnings, and performance problems across your services.

Overview of my issue summarization capabilities:I can fetch issues across your environment, analyze trends, determine if issues are resolved, identify critical problems, and help you understand root causes.

Three key features when summarizing issues:

Issue categorization and filtering - I can find and group issues by service type, resource name, error message, and more to help you focus on what matters most.

Detailed issue analysis - I can examine specific issues to show you when they started, their frequency, impact on your services, and whether they've been resolved.

Root cause identification - I can analyze transaction data to pinpoint exactly where and why failures are occurring in your application flow.

Issue Details Page Integration: On the issue details page, Copilot can "take all that information about the issue all that metric data... and combine that with information that's coming from a sample transaction" to provide "a comprehensive answer or a summary of what's going on."

How to Summarize IssuesLumigo Copilot offers capabilities to help users summarize issues effectively, especially after identifying the root cause, to facilitate further action and communication.Summarization Features: • Post-Root Cause Actions: Once Copilot helps find the root cause of an issue, users can leverage it to determine next steps. • Ticket Creation: Copilot can help in creating or summarizing an issue as a ticket, making it easier to add to a ticket management system. • Leadership Reporting: Users can ask Copilot to simplify or de-technicalize an explanation of an issue, creating a more readable summary suitable for leadership teams. • Comprehensive Issue Details Summary: On the Lumigo platform's issue details page, Copilot can combine various data points—including error messages, occurrence counts, deployment information, invocation numbers, and metric data—with insights from a sample transaction (logs, traces, metrics). This allows Copilot to provide a comprehensive summary of what is happening with a specific issue, including its cause and impact on the application.